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Documentation

Getting Started with Stipulate

Learn how to use Stipulate to shorten your customers' time to value

Quick Start

1

Install Stipulate

Click the "Add to Slack" button on our landing page. You'll be redirected to Slack to authorize the app for your workspace.

Required permissions: Read channels, post messages, read user info, access channel history

2

Add to Your Channels

Invite Stipulate to your customer project channels by typing @Stipulate or using the channel settings to add the app.

Tip: Add Stipulate to channels where you discuss customer engagements and action items

3

Start Using Stipulate

Stipulate will automatically analyze conversations, identify action items, and build the project's Customer Intelligence Layer. You can also use slash commands to create projects and manage tasks directly from Slack.

Joined a project already in flight? Open the project in the dashboard and run a historical import to bring the channel's back history into the same records and search.

Key Features

AI-Powered Action Items

Our AI automatically extracts action items from your Slack conversations, identifying owners and due dates.

Smart Reminders

A personal Slack DM with what's overdue, what's blocked, and what's next, plus a weekly narrative digest for managers - both on your own schedule, in your own timezone.

Manager Dashboard

View all your projects in one place with real-time health indicators and at-risk item alerts.

Slack-Native

Works entirely within Slack - no context switching required. All features accessible via slash commands.

Customer Intelligence Layer

Decisions, risks, blockers, requirements, open questions, goals, and milestones are extracted from conversation as records - each with a status, a confidence, and a link to its source message. Repeat mentions reconcile into the existing record instead of creating duplicates.

Ask Stipulate & Slack Search

Ask a question about any project and get an answer with numbered evidence behind it - or search your authorized project history and intelligence directly, with no generated answer at all.

People & Attribution

Who said what, who owns what, and who can actually approve it. Role, relationship, and authority claims each carry a Confirmed / Inferred / Disputed status, and contradicting statements are flagged rather than silently resolved.

Historical Import

Bring a channel's back history into the same intelligence and retrieval - all available history, the last 30, 90, or 180 days, or from a custom start date. Runs report progress and can be cancelled or retried.

Using Stipulate

Creating Action Items

Stipulate automatically identifies action items from your conversations. You can also manually create them:

Use the message shortcut:

  1. Hover over any message in Slack
  2. Click the three dots menu (⋯)
  3. Select "Add Action Item"
  4. Fill in the details and submit

Working From App Home

Open Stipulate in your Slack sidebar. App Home is where your day starts:

  • Today: your top three open items, ranked, with the reasoning behind the top one
  • While you were away: changes Stipulate applied from conversation, each with its source message and a one-tap Undo
  • Lower-confidence changes are held back as yes/no questions instead of being applied
  • One line per project with a health dot, open count, and go-live date
  • Snooze, reassign, or delete an item from the header menu; deletes confirm first and stay restorable for 30 days
  • Refresh re-publishes the view, and Open Manager Dashboard is one click away

Asking About a Project

DM Stipulate to ask about any project you can see. Every answer carries numbered evidence with each source's date and link, plus a confidence, and says so plainly when the evidence isn't enough.

  • Scope a question explicitly: ask <project>: <question>
  • Or just ask, and Stipulate offers project buttons for that question
  • Reply in the answer thread to keep asking about the same project
  • Send help, or use Ask about a project on App Home
  • In the dashboard, save a useful answer straight to the project's decision log

Managing Projects

Each customer engagement is tracked as a project. Stipulate automatically creates projects when you add it to a channel.

View your projects:

  • Access the Manager Dashboard via the magic link sent to your Slack DM
  • See all projects with health indicators, and save the views you work from
  • Archive and restore projects in bulk, with an undo on every action
  • Open a project to a page that starts with why it needs attention, then reads in order: decisions, actions, what needs attention, requirements, process & jobs-to-be-done, AI activity, outcomes, people, and history
  • Open Decisions for one reverse-chronological timeline across every project, filterable by project and by how each decision was captured
  • Press ⌘K to search decisions from anywhere in the dashboard

Reminders and Digests

Stipulate sends two recurring Slack DMs, with no channel blasts:

  • Your action items digest: what's overdue, what's blocked, and what's next, sent to each owner
  • The weekly narrative digest: the portfolio week in prose for managers: the project that most needs attention and why, what moved, and what's coming
  • Both are timezone-aware and default to Friday morning in your own local time
  • Managers can move the weekly digest to a different day and hour
  • Includes an "Access Dashboard" button for quick access

Need Help?

Our support team is here to help you get the most out of Stipulate

Contact Support