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Implementation Management

Managing B2B software implementation projects: kickoffs, milestones, stakeholders, escalations.

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September 21, 2026
SaaS Implementation Escalations: When and How to Escalate
 September 12, 2026
RAID Log for SaaS Implementations (2026 Template + Playbook)
 September 4, 2026
How to Run UAT in a SaaS Implementation (2026 Playbook)
 August 19, 2026
How to Prevent Scope Creep in SaaS Implementations
 August 19, 2026
Forward-Deployed Engineers: What They Do and When to Hire
 August 6, 2026
Customer Onboarding Kickoff Meeting: Agenda + Template
 July 10, 2026
How to Manage Multiple Customer Onboardings at Once
 June 16, 2026
Sales to Onboarding Handoff: Checklist & Playbook (2026)

From the podcast

The Go-Live Gap

Episode 4
Is the forward deployed engineer role a bubble?
Anjor Kanekar
 Episode 3
What does a forward deployed engineer actually do?
Mike Stein